Contributing Writer
We know great community association managers (CAM's) when we see them. How do you, as a CAM, measure up? And more importantly, how can you go from being a good to a great manager?
1. Great managers understand the power of effective communication, and are very effective communicators.
2. Great Managers present themselves well.
3. Great Managers are organized.
4. Great Managers follow through.
5. Great Managers do not procrastinate.
6. Great managers never give information they aren’t sure of.
7. Great managers understand the value of their relationship with vendors, association members and employees.
8. Great Managers admit mistakes up front, take responsibility, and then fix them.
9. Great Managers maintain professional detachment.
10. Great Managers stay current with their industry and with business in general.
11. Great Managers deal well with change.
12. Great Managers have a sense of humor.
13. Great Managers value their integrity and credibility above all.
14. Great Managers command higher salaries and get the best jobs.
15. Great Managers make things happen for their Boards and themselves.
Community association management is a never-ending job. You finish one project, and the next deadline is looming like a Dementor right outside your office. The only way to accomplish all that you need to accomplish now, and later, is to never, ever, put off for tomorrow what you can accomplish today.
Great managers know to start the hardest job first by simply digging in. They know that once they start procrastinating, their days of being a great and credible manager are numbered. Are you a great manager?
